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Q Is Chiying a trading company or a manfacture factory ?
A We are both industry and trade, can provide customers with one-stop service, from materials to a variety of surface treatment, from technical sales to transportation to after-sales, we can save costs for customers, control quality and delivery time, to provide the best service, tks.
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Q How can customer trust Chiying ?
A We have specialized in aluminum products business for many years, headquarter Suzhou, jiangsu Province, near Shanghai, you are welcome to investigate in anyway. We'd be glad if you could come. At the same time you can place orders in Alibaba, there is a trade guarantee can ensure your payment.
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Q How can customer receive Chiying's products catalogs?
A Pls kindly send us your namecard, then we can send it to your email direcety for your ref, tks.
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Q What is the payment ?
A TT, 100% molding fee and 30% deposit for PO confirmation, 70% balance paid before the delivery. Sample for 100% T/T, tks.
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Q How to choose for placing order via Alibaba or bank ?
A If customer pays through Alibaba platform or offline US dollar account, no additional transaction fee.
If choose Alibaba platform, customer needs to pay an additional 2% platform transaction fee, this fee is for the Alibaba platform, not for the seller. Tks.
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Q How to purchase the Aluminium profiles that customers choose from Chiying shop ?
A Since we have CAD and current mold, so customers don`t need to pay extra fee for mold, but pls tell quantity /color /length /surface treatment etc, so that we can send customers exact formal quotation, tks .
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Q How to purchase the Aluminium profiles that customized request by customer ?
A Pls send us CAD/quantity /color/length /surface treatment etc, so that we can send customer exact formal quotation, tks.
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Q How to purchase the finned tube ?
A Pls tell us the finned tube parameter information.
G/L/KL type? Base tube material brand /OD/ID/thickness/length/FPI etc. Then we can send quotation, tks.
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Q What is the MOQ ?
A Normally 500KG, if less than 500KG, pls kindly pay extra machine cost, tks for your kindly undersatnd.
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Q Can Chiying provide samples?
A Yes, we can provide the samples to customer, but pls pay the sample and freight first, tks.
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Q What is the delivery time for sample from Chiying ?
A If there is current goods in stock, send it out within 3~7days; if customization, one week for mold, one week for extrusion, send it out 10~15days, tks.
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Q What is the delivery time for bulk from Chiying?
A Normally 20-30 days when the PO confirmed. But for customization, when opening new mold, an extra 10-15 days will be needed, tks.
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Q Can Chiying deliver the goods on time?
A Yes, we guarantee the best quality products and punctual delivery, integrity is the tenet of Jinmeicheng, tks.
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Q Can Chiying cut these Aluminum profiles down to small size?
A Yes, customers can tell us the length and quantity of cuts you request .
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Q What is the packaging way ？
A Stick with protective film and wrapped with pearl foam/kraft paper outside, wooden box or as customer's requests, tks.
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Q What can Chiying provide shipping service ?
A Pls send us address in details incuding postcode / port / airport, pls choose FOB /CIF /DDP etc, so that we can send you shipping time and cost, tks .
